Merchant Solutions: Remote Access Management providing online access to your merchant account

Products & Services

Credit Acceptance Products
Internet Payment Solutions
Integrated Property Management Systems
Integrated Broadband Point of Sale Systems
Batch Authorisation
Dynamic Currency Conversion
Point of Sale Terminals
Remote Access Management Services

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Merchant Solutions’ puts merchant management services at your fingertips, so you can manage and analyse payment processing and generate reports online quickly and conveniently at any time.

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The challenge:

Managing payment processing and all its ancillary activities can be extremely time consuming, and if you’re only using paper statements, you can never be sure you’re getting a comprehensive picture. Back-office tasks like creating reports, balancing daily activity for multiple locations, and tracking fraudulent activity can be difficult to complete manually.

The solution:

Merchant Solutions’ reporting tool provides access to centralised and comprehensive payment processing information – all conveniently online. This web-based tool allows you to quickly and easily manage all your business processes such as generating reports, managing processing fees, and conducting audits.

How it works:

The system lets you access your payments-related data quickly and easily online – so you can analyse any data and generate any reports you need, whenever you need it, allowing you to keep a closer watch on your business.

Key features:

Standardised, web-based reports allow you to access payment processing information at any time
Dashboard view for a snapshot of essential processing information
Detailed reports for drilling down into specific locations, transaction types, adjustments and more
Query builder to construct reports based on selected fields, across selected merchant locations
Reporting that can be e-mailed or faxed wherever you need it
Dispute reporting to help you manage chargeback and retrieval expenses

Benefits to your business:

With your business’ payments-related data stored securely online, you can monitor and manage all your business processes easily and conveniently, anytime you need to.

Access payment processing information 24 hours a day, 7 days a week
Reduce calls to customer service departments
Drill down into funding events and reconcile total sales
Create reports and schedule their distribution

Benefits to your customers:

Enable them to get fast resolution on any disputed charges

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