Merchant Solutions

RAM Login


Login to access your
Remote Access Management Service
Products & Services : Dynamic Currency Conversion

Merchant Solutions’s Dynamic Currency Conversion (DCC) facility allows you to make shopping easier for international customers by accepting payments in foreign currency at the point of sale.
The challenge:
International travellers using credit cards in foreign countries have to wait for their monthly statement to find out how much transactions cost in their own currency. This is a particular challenge for business people who keep track of expenses. Many international visitors would prefer to know right away what the transaction will cost in their own currency.

Retailers who can provide dynamic currency conversion at the point of sale are in a position to win more business.

The solution:
Merchant Solutions’ Dynamic Currency Conversion (DCC) facility allows you to offer a value-added service to your customers by accepting international payments, as well as earn additional revenue from foreign currency selection fees. Both you and your customer will know the precise amount of the sale, which means no more waiting or guessing at currency conversion rates or fees.

How it works:
DCC is a solution that recognises foreign credit cards at the point of sale, identifies the foreign currency, and offers customers the choice of paying in either the merchant’s or the cardholder's currency, if available.

If they choose the latter, DCC calculates and converts the payment and prints a record of the transaction.

Key features:
  • A value-added service to international customers
  • Both merchant & customer know precisely the amount of sales value
  • Currently available in multiple currencies
  • Daily electronic updates of foreign currency exchange rates

Benefits to your business:
Give your international customers an incentive to buy from you by offering them the convenience of immediate, dynamic currency conversion, so they know exactly how much their purchases cost in their own currency, right at the point of purchase.
  • Offer convenience through more payment options
  • Increase purchasing incentive for international customers
  • Improve customer service and increase consumer loyalty

Benefits to your customers:
  • Allow them to choose to pay in a more familiar currency
  • Help them understand immediately what conversion rates and fees will be applied
  • Enable them to process expense reports faster with immediate, exact transaction amounts

 
The DCC product is currently only available in Hong Kong, Macau & China.
Standard Charted
Home | About Us | Products & Services | Industry Initiatives | Customer Service | Contact Us